Process the transaction prior to the authorization expiration date to prevent a decline. This is not the card expiration date. If this date is not listed, contact the buyer.

The MasterCard account number will allow you to charge up to the purchase order or invoice amount, plus tax if applicable.

Approve and settle only what you ship. You must obtain a MasterCard approval code prior to settlement.

For partial shipments, ensure you obtain a new MasterCard approval code.

Do not settle without an approval code. This is against MasterCard regulations and can result in a charge back.

If you process a credit and need to recharge the MasterCard account, contact the buyer to have the pre-authorization replenished. Credits do not automatically restore the available limit on the account.

Use the business name and address listed on the purchase order or invoice.

Follow all special guidelines listed on purchase order or invoice.

If you are receiving a decline for a valid transaction, refer to the troubleshooting guide.

For additional help on vPayment transactions, refer to the Frequently Asked Questions.

GE Supplier Only - Please do not send CBSI Invoices or vPayment or Pcard settled transactions.