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The Cirque du Succès conference took place May 4
- 7, 2003.
Nearly 200 customer representatives, GE staff and industry experts
gathered in Sarasota, FL May 4 - 7, 2003, for Cirque du Succès, our
annual customer conference. The weather was beautiful, the
networking and best-practice sharing was productive, and the evening
entertainment by Circus Sarasota was thrilling. Customers responding
to a post-conference survey rated it 4.5 on a scale of 5.0, noting
the great information they learned and good contacts they made.
At the close of the conference, we announced next year's meeting
will be held in San Antonio, May 16-19, 2004.

Expand your mind at Cirque du Succès
The User Group Meeting is a premier educational conference, with
more than 20 different topics covered in breakouts and general
sessions:
- Updates at the business and association levels from GE and
MasterCard leaders
- New technology overview
- Expanding web self-service options for increased
efficiency
- Digitizing the buy
- Integrated settlement for AP and procurement systems
- Improving cardholder communication and management buy-in
Meet with the experts.
You’ll hear from speakers with perspectives that span the market.
Learn about:
- Latest studies from MasterCard
- Purchasing card market benchmark survey results
- Trends and dynamics in today’s corporate travel market
- GE change management best practices for product/process
adoption
- Top techniques in fraud/misuse control

Make yourself heard.
The User Group conference is an immediate and effective channel for
providing Voice of the Customer.
In breakouts and meetings, you can help to:
- Shape development priorities
- Improve service delivery
- Influence business strategies

Learn from your peers.
Our most popular session, Client Best Practices, is back with
presentations from some of the most progressive users in the country.
From travel policies and supplier management, to exciting new
e-settlement Successes, you’ll learn from the best source - your
peers. The payoff? Savings, compliance, and streamlined processes.
We expect more than 200 purchasing, travel, and fleet management
professionals, and associated vendors to attend. Find new ideas
everywhere you turn!
Work with GE support staff.
One-on-one meeting time is available for program status review, problem
solving, and goal setting.

Renew old friendships and build new ones.
Year in and year out, networking is the biggest benefit of the User
Group meeting.
Mix with your peers and other attendees in relaxed settings
throughout the four days.
Activities include:
- Golf, sailing and sea kayaking on Sunday
- Opening reception Sunday evening
- An elegant Monday evening event sponsored by MasterCard
- Exciting Tuesday night outing to the Ringling Museum to
watch Circus Sarasota perform

A festival of ideas and imagination.
To register on-line and for details on conference sessions and schedule,
please follow the links at the bottom of this page.
Steps to Sign Up
1. Convince your boss:
Review the Sessions and Schedule
sections of this web site for detailed descriptions of the general, breakout and chat
sessions offered. There are tangible benefits from each topic, and overall, this
conference is designed to put you face-to-face with the Leadership, Product Development
and Account Management staff who support your program. Youll come away
with a deeper knowledge of other customers programs, and how you can better leverage
our products and services.
2. Register on-line:
Please fill out the on-line Registration Form. This helps
us plan for materials, catering and recreation events. Conference fee is
$175 per customer attendee prior to April 3rd. Fee is $225 after April
3rd.
3. Make your hotel reservation:
Call the The Ritz Carlton, Sarasota at (941) 309-2000 tell them youre with the
GE group. Hotel room rate is $162 plus tax.
4. Ask questions:
Have a specific question we havent covered on this web site? Contact Shannon Paoli
at (801) 517-5119, shannon.paoli@ge.com.
5. Pack your bags:
Information, Directions and Activities will update you with details on transportation
to and from the airport, expected weather, conference attire, and suggested recreational
opportunities.
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